Due to the volume of orders and reduced work pace there are delays even though I am working 7 days a week to make items ASAP. Supplies are slow to arrive too but I am doing my best to ensure I have enough stock to keep making snugly items for your little ones.
Please remember items are made to order, they can take approx 1-1.5 weeks to make and ship. I do my very best to make orders ASAP but I am one maker vs the Amazon robots!
Orders are taking longer than normal to arrive because of pressure on Royal Mail. Please be kind to your postie -
Get your order in early! If you are thinking about ordering for Christmas then get your order in before the end of November.
Due to the increased Brexit complications regarding the collection of taxes & tariffs on orders from our European customers, we're sad to announce that we are no longer able to take orders via The Hoghouse website. However, if you are in Europe you can still place an order via The Hoghouse Etsy Shop.
Are you shipping overseas? 📦
Yes, there are postal delays to all destinations and it is highly recommended to select tracking.
Each country has their own postal restrictions in place and please be aware that the posties are working their magic to get your order to you as quickly as possible with fewer resources. There are long delays to Canada and the United States in particular due to fewer flights.
The latest postal updates can be found here: https://www.royalmail.com/coronavirus
What precautions are you taking?
I am following the governments guidelines by staying and working from home, I have limited contact with others as well as following the hygiene and social distancing rules.
If I should start to feel unwell I will contact all customers to advise and discuss their order.