Due to the volume of orders and reduced work pace there are delays even though I am working 7 days a week to make items ASAP. Supplies are slow to arrive too but I am doing my best to ensure I have enough stock to keep making snugly items for your little ones.
Orders are taking longer than normal to arrive because of pressure on Royal Mail. Please be kind to your postie -
Get your order in early! I am one human vs the Amazon robots 😁 If you are thinking about ordering for Christmas then get your order in before the end of November.
As of the 22nd December all flights to Canada and Europe have been stopped due to the new Covid strain. I have stopped taking orders from these destinations until services are restored.
Are you still open?
Yes, I am still able to make and fulfil orders however please expect a few days delay. It is only me making and doing all aspects to fulfil your order while also trying to deal with the new norm.
Are you shipping overseas? 📦
No, as of the 22/12/2020 the Royal Mail has suspended flights to Europe and Canada has cancelled flights to/from the UK.
There are postal delays to all destinations and it is highly recommended to select tracking.
Each country has their own postal restrictions in place and please be aware that the posties are working their magic to get your order to you as quickly as possible with fewer resources. There are long delays to Canada and the United States in particular due to fewer flights.
The latest postal updates can be found here: https://www.royalmail.com/coronavirus
What precautions are you taking?
I am following the governments guidelines by staying and working from home, I have limited contact with others (it is only me and 4 hedgehogs) as well as following the hygiene and social distancing rules.
If I should start to feel unwell I will contact all customers to advise and discuss their order.